Bassam Academy for Training, Consultation & Scientific Research
Create account Faculty Registration Trainee Login Graduate Login العربية
Bassam Academy for Training, Consultation & Scientific Research Register
Personal & Professional Skills

Emotional Intelligence

A program developing the ability to understand and manage one's own emotions and to engage thoughtfully with others' emotions at work.

Duration

18 months

Language

Arabic & English

Section / Category

Personal & Professional Skills

Certificate

Accredited

Program Overview

The program covers emotional intelligence areas, from self-awareness and emotional regulation to empathy and relationship management skills, linking each area to realistic work situations such as managing a disagreement or receiving criticism. Participants engage in reflective exercises and group discussions to apply each skill practically.

Participants leave with a greater ability to manage their emotions in stressful situations and build more balanced working relationships with colleagues.

Learning Outcomes

  • Recognize one's own emotions in stressful situations
  • Apply methods to regulate emotions before responding
  • Show genuine empathy when dealing with colleagues
  • Manage a minor disagreement without unnecessary escalation
  • Build more balanced and stable working relationships

Admission Requirements

  1. 1 Readiness for self-reflection and honest participation
  2. 2 Willingness to develop how one deals with others
  3. 3 No prior experience required

Who it is for

  • Supervisors and team leaders
  • Employees in high-pressure environments
  • Those seeking to develop their professional relationships

Where it runs

  • EGCairo
  • KWKuwait City
  • SARiyadh
  • SAJeddah
  • AEDubai
  • AEAbu Dhabi
  • QADoha
  • OMMuscat
  • TRIstanbul
  • JOAmman
  • LBBeirut
  • Live online

Upcoming intake dates in each city are confirmed on registration.

Need a quick recommendation for suitable programs?

Contact us